Terms and
Conditions
GENERAL
WCoyote Outdoors appreciates your interest in making a
purchase from Wcoyoteoutdoors.com. Our intent is to provide quality products and services at reasonable
prices. In addition we want our customers to enjoy the experience each and every time they visit WCoyote
Outdoors. Our Terms and Conditions is one way to help make your transactions enjoyable. It outlines how we do
business and provides information valuable to your buying experience. We want you to have this information “up
front” not “after the fact”. The Terms of Sale cover the procedure involved with making purchases on WCoyote
Outdoors.
WCoyote Outdoors is owned and operated by WCoyote LLC. The terms
“you” and “your,” when used in these Terms and Conditions, mean any user of this Site, “we”, “us”, “our” and
Site refer to WCoyote Outdoors.
Customers must be at least 18 years of age or have authority given by either a parent
or guardian to make a purchase from WCoyote Outdoors.
You acknowledge that any use of the Site is subject to our Terms and Conditions and
all applicable laws. Additionally, any personal information you provide to us will be subject to our Privacy
Policy.
Our Promise
WCoyote Outdoor believes our road to success is governed entirely by how
we serve our customers and the credibility we gain by providing a honest and real value to them. You will be
able to buy from WCoyote Outdoors with confidence knowing that if you are not satisfied with your order when it
arrives it can returned with a full refund. No questions asked.
Orders
Every order that you place on our Site will be subject
to acceptance in accordance with our Terms and Conditions.
Once we have processed your order and your item has been shipped we will send you an
email confirming that your order has been shipped and provide a tracking number if available.
We work hard to make sure all orders are processed smoothly and
efficiently. In the real world of course there is going to be an occasional glitch. When this rare event
occurs we at WCoyote Outdoors will make the customer aware of the situation immediately and involve them in the
decision making process to solve the problem.
We reserve the right to cancel any order and/or prevent
access to the Site at any time, with or without cause.
Any discounts we offer are time limited and are dependent on product
availability.
Order Cancellation or
Changes
Once you place your order if wish to make changes or decide cancel the order please
e-mail us at sales@wcoyote.com
or call 1-515-268-1878 as soon as possible. If the order has
shipped changes can be accommodated via our return policy.
PAYMENT
We will take payment from your credit card or Paypal
when you place your order. You will have the option of choosing your payment method during checkout. If we are
unable to supply the product that you have ordered, we will contact you by e-mail or phone, and your credit
card/Paypal will be refunded immediately.
Errors and Inaccuracies
We work hard at WCoyote Outdoors to prevent errors, but
sometimes errors do occur. The information on the Site may contain typographical errors or inaccuracies and may not
be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to
change or update information at any time without prior notice (including after an order has been placed). Such
errors, inaccuracies or omissions may relate to product description, pricing and
availability.
SHIPPING POLICIES AND DELIVERY
Shipping and Handling
Free shipping and handling charges listed on the Site apply to the contiguous US only. Items
that do not ship free offer the buyer the opportunity to choose their shipping method from either USPS or UPS.
Real time calculations are used to determine the shipping cost. Certain products are offered for sale
to Canada and foreign countries. When this is the case the same real time shipping calculations
for USPS and UPS will be available.
RETURN POLICY
We stand behind our products and want you to be
completely satisfied. If you are not completely satisfied for any reason, please return your merchandise within 30
days for a full refund or exchange (please see exceptions below).
Returned products must be in new condition, must include all
original parts, manuals and accessories, and must be returned in the original packaging.
Items returned should be accompanied by a copy of the original
invoice or packing slip showing total purchase price. Properly returned items will be refunded at the original
purchase price, plus applicable tax in the original payment.
Shipping and handling charges will not be refunded unless an
error occurred on our part in the processing and shipping of your order.
After 30 days brand name optics, electronics and other
manufacturer warranted products should be returned to the manufacturer.
If your item arrives damaged, please keep all boxes and packing
materials and immediately e-mail Customer Service at sales@wcoyote.com for further instructions. If we accept
your return, we will apply your refund, less shipping and handling, to the original form of payment.
The following exceptions do apply:
CDs, videos and computer software may be returned within 30 days if unopened and
unused.
Return
Procedure
Please e-mail a request to return
to sales@wcoyote.com . Include Name, address, description and invoice number.
Once we respond to your request please repackage your item and
return it to:
WCoyote Outdoors
1500 Little Bluestem
Ct.
Ames , IA 50014
WARRANTIES AND DISCLAIMERS
Products sold by WCoyote Outdoors may be covered by
manufacturer's warranties. Where applicable, warranty information should be included with your product. THERE ARE
NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. If you experience any product defects outside of our return period, please contact the product’s
manufacturer. If you have any questions, please e-mail us at sales@wcoyote.com or call us at 1-515-268-1878
AMENDMENTS
We reserve the right to make changes to these Terms and Conditions at any time. You
will be subject to the Terms of Conditions in force at the time you place your order with us.
CONTACT
US
If you have any questions about these Terms and conditions or
any other matter, please contact us at 1-515-268-1878 or sales@wcoyote.com
Thank you for taking the time to become familiar with our company and our
policies.
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